Managed IT Support Services
HERE TO
SUPPORT YOU
Our managed IT support services offer businesses like yours a reliable and comprehensive solution to your IT needs. As an outsourced IT department or an extension of your existing IT department, we provide comprehensive support for all your IT needs.
Our team of highly skilled professionals is dedicated to ensuring your systems are always functioning at peak performance. We offer proactive maintenance, 24/7 monitoring, and unlimited on-demand support, leveraging our expertise to keep your business running smoothly.
Whether managing software updates or troubleshooting hardware issues, our managed IT support services give your business the peace of mind it needs to focus on its core operations.
OUR IT SUPPORT PACKAGE
We include vital services in our IT support package your business needs to stay secure and one step ahead. Below are some of the services your IT support package will include.
“Proactive, competent and efficient support service with lots of experience from different fields of IT”
Rob How
DID YOU KNOW
Outsourcing your IT will cost less and provide a more diverse IT strategy.
Why Us?
WHAT CAN WE
DO FOR YOU?
Two clients rarely have the same IT support requirements. We’ll look at your infrastructure, listen to what you need, then provide a bespoke package tailored to your business.
Our managed IT support contracts cover remote and on-site support for desktops, servers, and network equipment. We also include regular maintenance of all systems, proactive monitoring, managed security, and, patch management. Together with scheduled site visits, change requests, and full support of cloud IT platforms.
Our key objective is to keep your IT running smoothly and to prevent problems from disrupting your business.
Complete Managed IT Services
OUR ‘CAN DO’ APPROACH
When choosing an IT provider you need to be confident that they can provide the right level of support needed for your business. You need a team of experts with the right skills and attitude to cope with your day-to-day and ongoing IT requirements.
Confidence IT has decades of experience throughout the team and is confident to take on any IT challenge a business might have.
Some of the solutions we provide are…
- All Microsoft Client and Server Operating Systems
- All Microsoft Client & Server Applications & databases – including CRM, Dynamics, SharePoint
- Countless third party applications
- All brands of firewall and network switch configuration
- Advanced network security and monitoring
- VLAN design and implementation
VoIP and telephony solutions
- Advanced Client and Server security
- Process Automation and Optimisation using technology
- Network cabling projects
- CCTV and door entry solutions
- Hardware repairs
Why Outsource Your IT?
WHY YOU SHOULD OUTSOURCE
YOUR IT SUPPORT
More Resources, Lower Cost
Outsourcing IT support can be a cost-effective solution to your company’s IT needs. With outsourcing, you can access a wider pool of resources, including specialized skills and expertise that may not be available in-house. Additionally, outsourcing IT support can help you reduce costs associated with hiring, training, and retaining IT staff, as well as costly technology investments.
Diversify your IT Strategy
By diversifying your IT strategy you gain access to the latest technology and tools. IT outsourcing companies have a deeper understanding of the latest trends and innovations in the industry and can help you implement new technologies and solutions to stay competitive in the market. Additionally, outsourcing can help you mitigate risks associated with technology failures or security breaches, as IT vendors have the expertise and resources to manage these issues more effectively.
Protection and compliance
Outsourcing IT support can help you ensure compliance with industry regulations and protect your business against cyber threats. IT outsourcing companies have a comprehensive understanding of regulatory requirements and can help you implement security measures to safeguard your data and systems. Additionally, outsourcing IT support can help you stay up-to-date with the latest security protocols and best practices, reducing the risk of costly data breaches and other security incidents.
Read more about the benefits of outsourcing your IT support in our blog here
BLOGS FROM
CONFIDENCE IT
